ensuring ADA compliance for NOH Foods’ website
Website accessibility is essential for businesses looking to provide an inclusive online experience while avoiding potential legal risks. NOH Foods, a leading brand in Asian-Pacific meal solutions, faced significant accessibility challenges on their website. digiVortex went to work to ensure full ADA compliance, improving both usability and compliance with Web Content Accessibility Guidelines (WCAG).
the client
NOH Foods is a trusted name in packaged Asian-Pacific seasonings and meal solutions. With a broad customer base, ensuring their website was accessible to all users — including those with disabilities — was a key priority.
the challenge
Websites must meet specific accessibility standards to comply with the Americans with Disabilities Act (ADA). NOH Foods’ website had multiple accessibility issues that could limit usability for certain visitors and expose the company to legal risk.
the challenge
Websites must meet specific accessibility standards to comply with the Americans with Disabilities Act (ADA). NOH Foods’ website had multiple accessibility issues that could limit usability for certain visitors and expose the company to legal risk.
issues
During an in-depth website audit, digiVortex identified 23 distinct types of ADA compliance errors affecting more than 160 pages, including product pages. The issues included:
- Navigation barriers that made it difficult for users relying on assistive technologies to browse the site.
- Visibility and contrast deficiencies that could impact users with visual impairments.
- Adaptive hardware incompatibility, making the site difficult to use with screen readers and other accessibility tools.
- Many of these errors required manual updates to the site’s code to achieve full compliance.
solutions
To resolve these accessibility issues, digiVortex took a comprehensive approach:
- Upgraded to a modern Shopify theme, replacing the outdated one while retaining NOH Foods’ brand identity.
- Customized site code to address navigation, readability, and assistive technology compatibility issues.
- Enhanced visual elements, including color contrast, to meet ADA and WCAG standards for users with visual impairments.
- Implemented WCAG A, AA, and AAA standards, ensuring full accessibility compliance.
results
resolution of ADA WCAG 2.1 deficiencies
Following the website enhancements, NOH Foods’ site is now fully ADA-compliant:
- 100% of identified accessibility deficiencies were resolved.
- The site now meets ADA and WCAG standards, ensuring usability for all visitors.
- Overall site performance improved, with no negative impact on the experience for standard users.
conclusion
By prioritizing accessibility, NOH Foods not only mitigated potential legal risks but also ensured a more inclusive online experience for all customers. These improvements support the brand’s commitment to serving a diverse audience.
looking ahead
Does your website meet ADA accessibility standards? Non-compliant websites risk legal exposure and lost customers. If you’re unsure whether your site is fully accessible, let’s talk. Contact digiVortex today to ensure your website is compliant and accessible to all users.
looking ahead
Does your website meet ADA accessibility standards? Non-compliant websites risk legal exposure and lost customers. If you’re unsure whether your site is fully accessible, let’s talk. Contact digiVortex today to ensure your website is compliant and accessible to all users.
